Shopify stores using Tidio

How many Shopify stores use Tidio?

Tidio is used by 7,140 active Shopify stores, 1.2% of the 614,243 stores we track (October 2026). That ranks it number 2 of 2 customer support technologies we detect, by number of stores. Across all customer support tools we track, it accounts for 39.2% of installs. Notable stores using it include Northdeco, Retroid Pocket, Lila Beauty. United States has the most stores using it (2,662, or 1.5% of that country's active Shopify stores), while adoption is highest in China, where 3.2% of stores use it. Stores that run Tidio most often pair it with Meta Pixel (69.9% of them) and Google Analytics 4 (67.5%). We detect Tidio from the scripts and Shopify web pixels it adds to a store's homepage, so stores that only use it on checkout or in the Shopify admin are not counted. Counts refresh with every crawl of the full store list.